Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Should you fill in a contact form on this site, your information will be passed on to either the office administrator or an authorised course facilitator, depending on the nature of your enquiry. Your information will not be stored on this website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Your contact information relating to courses

If you are facilitating one of our courses, we will collect and hold contact details for you, and information about the venue for the course, and the dates and times of sessions.

If you apply for one of our courses online, your application data, will be shared with the course facilitator, but it will not be stored on this website.

Should you take one of our courses, you will be asked at the end of the course to confirm or otherwise that you are happy for us to hold your contact information for purposes of monitoring ongoing training with us and/or receiving further information about our courses and related events.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you participate in one of our courses, unless you request otherwise, we will hold your data indefinitely in order to register your training progress.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments on web pages are checked through an automated spam detection service.

Additional information

How we protect your data

Any personal data uploaded to our website is kept secure. It is accessible only to a small number of authorised users whose website activity is actively monitored.

Information given via our website contact forms is forwarded to either the office administrator or an authorised course facilitator who will use a password-protected database to store and manage your information.

All contact information relating to our courses is stored securely and not divulged to third parties. You may request to see, edit or delete your personal data.  Equally, you may choose to unsubscribe from our mailing lists at any time.

What data breach procedures we have in place

Our website is monitored regularly for any breach of security and we will report any such data breach immediately.